Hosts John Stanley and Pete Luckett guide businesses through the simple and effective steps in creating and maintainng a successful retail environment. John's grasp of international retailing trends combined with Pete's passion for creating a unique customer experience gives retailers a powerful management tool!

Improve your Customer Experience and Profits with Winning at Retail. Make them linger, spend more money, return more often!

Winning at Retail was filmed in Nova Scotia, Canada at the award winning Pete's Frootique, a multi million-dollar gourmet food market, with additional clips from a variety of retail environments.

This fast moving video explains how you can create a consumer experience via innovative branding, team building, effective displays, power merchandising, and customer service.

These key learning points are reinforced with a 16 page personal workbook that guides you through thought provoking exercises that strengthen the learning process.

The goal is to walk away with a customized tool to begin making an improved customer experience a reality! Whether you are in nursery retail, farm shop, grocery or general retail, this is the video was made for you. Winning at Retail takes aim at the age-old question "What makes a business succeed?" We think it's about differentiating yourself, making a customers experience memorable, and giving them many reasons to return!

PAL Video (UK/AUS Version) – 25 Minutes