|
Business, Happiness, and Money. They've never mixed … until now! This book describes how Brisbane, Australia, dentist Dr Paddi Lund turned his dental practice into a happiness centred business, and has lots of lessons for any business, large or small.
A review of Dr Paddi Lund's Building the Happiness Centred Business by Chris Newton, Results Corporation Marketing
Do people in your business … that is team members, customers AND SUPPLIERS ... stay a long time with your business? Do they complain constantly about conditions, hours, money, standards of service... Do they smile and laugh a lot? Do your people talk to each other in a friendly way? When you ask people about each other are their comments complimentary? What you have been reading are some questions from an "audit on happiness" in a business.
Now you may be excused for asking, what has happiness got to do with running a business. Well, it has a LOT to do with it. Not only whether you ENJOY going to your business … but "happiness" in your business reflects on the bottom line. And at last someone has put together the definitive guide on HOW to create a "happiness centred business" that is fun, enjoyable, and profitable.
That "someone" is none other than the dentist who came to our notice after he ripped up his front reception desk with a chainsaw, fired his "C" and "D" clients, built his surgery around a kitchen so you'd smell fresh scones instead of dental smells... AND ... now works half the hours and earns triple the income.
That dentist is of course, Paddi Lund. Paddi has been entertaining and provoking Results clients for a number of years through the sessions we have of him on audio tape … and Paul Dunn's Towards Awesome Service video. Well, now Paddi had actually documented his system "… a system for Building the Happiness Centred Business. And publishing it in a book of the same name. It is an exciting new journey of business fun"
Softcover - 163 Pages - ISBN 0646212745
|